Terms of Service
Last updated: August 2026
By using this website and placing an order, you agree to the following terms. Please read them carefully.
1. Orders & Payment
- All orders are confirmed only after payment is received via WhatsApp / UPI and verified by us.
- An order number and payment code are generated when you place an order — please share the payment screenshot along with this code on WhatsApp to confirm.
- Prices are listed in Indian Rupees (₹) and may change without notice. The price shown at checkout applies to your order.
2. Product Information
- We take care to describe products accurately. Colours may vary slightly due to screen settings and photography lighting.
- Stock availability is updated regularly; if an item is unavailable after ordering, we will contact you with alternatives or a full refund.
3. Shipping
- Shipping is free on orders above ₹999; otherwise a flat ₹49 applies.
- Delivery times are estimates and not guaranteed; delays by courier partners are outside our control.
4. Returns & Refunds
- Please review our Return Policy for returns, exchanges and refunds.
- Return requests must be raised within the time frame stated in the Return Policy.
5. Accuracy & Responsibility
- Please ensure your delivery address and phone number are correct. Re-delivery due to incorrect details may incur charges.
- We are not responsible for orders lost due to wrong or incomplete address details provided by the customer.
6. Contact
For any questions regarding these terms, contact us at hello@raajicollections.com or WhatsApp +91 81254 91097.
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